Your Life Insurance Questions Answered

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Your Life Insurance Questions Answered

Policy Stuff

Policy Stuff

General

How do I change my address or phone number?

Collateral Assignment

Will my policy documents be mailed to me?

How do I access my policy details?

Where do I log in to view my policy?

What happens if I outlive my policy’s term?

Can I renew my policy once the term is over?

I need to change my name, how do I do that?

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Beneficiary

What should I tell or give my beneficiaries after I buy a policy?

Can I change my beneficiary?

How do I add a contingent beneficiary?

What happens if both my beneficiary and I are in the same tragic accident, who would then receive the death benefit?

Does my beneficiary have to live in the US?

What is a beneficiary? Who can be my beneficiary?

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Billing/Payments

How do I look up my billing information?

How do I change my credit card information?

Where is my credit card information stored?

What if I can't pay my premium for an extended period of time?

What happens if I miss a payment?

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Claims

My beneficiary needs to file a claim, but it's outside of business hours. What do I do?

How can a claim be denied?

How does my beneficiary obtain a death certificate?

How will my beneficiary get paid?

How does my beneficiary file a claim?

What exclusions are there on my term life insurance policy offered by Bestow?

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Troubleshooting

I forgot my password, what do I do?

I've been locked out of my account, how do I reset?

How do I sign-in?

How do I log out?

Canceling Your Policy

How do I cancel my policy?

If I cancel, does my coverage end immediately?

Referrals

Who CAN’T I refer?

Who CAN I refer?

How/when do I get paid?

Do my friends get anything?

Who should I refer?

How many people can I refer?

Where can I find my referral link?

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